Great client needs Technical Author, Graduate or Skilled- read on!

 

Great client needs Technical Author,

Graduate or Skilled

- read on!

We have a fantastic new opening for all Technical Authors and would-be Technical Authors.........Reply today- really is an exciting opportunity not to be missed.

 

 

 

 

Technical Author, Graduate or Skilled,

 

 

Midlands, UK, Competitive salary

Job Description
An award-winning, world-leading developer of advanced software for industry, with more than 40,000 customers in over 80 countries, is looking for a Technical Author, both skilled and a Graduate trainee.
Keywords: Technical author, technical writer, graduates, degree, science, scientific, engineering, Birmingham, midlands, west midlands, warwickshire, worcestershire
For  Graduate position

• You should have a first or upper second class degrees in a science or engineering discipline with strong writing skills; or in an arts-based discipline with a strong interest in and an understanding of technology.

• You need a real enthusiasm for explaining and communicating cutting-edge applications.

As part of one of the fastest-growing companies in their field, you will work alongside the other technical authors and liaise with software developers, application engineers, and translators in an environment that is both challenging and rewarding. As your skills develop, you will be expected to work using your own initiative to create user documentation for one of our products used in a huge range of sectors .
For skilled Technical Author position
• They require a productive Technical Author with at least 2 years’ experience to create user documentation for their products, having a strong interest in technical computing.
• An excellent degree in a science or engineering discipline combined with strong writing skills; or an excellent degree in an arts-based discipline combined with a strong interest in and understanding of technology
• Willingness to work in a fast-moving and exciting development environment.
• Innovative ideas for enhancing the product documentation.
• Excellent writing skills.
• Proof-reading skills.
• Ability to communicate with technical experts.
• Good organisational skills.
• Proficiency in authoring tools, preferably: AuthorIT, Word, Snagit.
• Confident with mathematical concepts.
• Ability to produce writing that conforms to a house style.
• Ability to work in a team and to work independently.
• An enquiring mind!
They offer competitive salaries, a company pension scheme, flexible working, private medical cover, and an annual bonus scheme to enable all our staff to share in our success.
EU applicants only please.
Sound like a match?  Please send a CV asap to Jayne at HTS Recruitment.
Jayne Hannon
Senior Consultant

Connect with us at LinkedIn: www.linkedin.com/in/jaynehannon

Or visit our website www.hts.co.uk

HTS, Specialist Recruiters. Contract and Permanent Vacancies

1st Line Support Analyst / Helpdesk Support, West Midlands, to £18K + benefits

1st Line Support Analyst / Helpdesk Support, West Midlands, to £18K + benefits

Do you have support desk skills, a knowledge of Windows, Ms Office and  Sql Server with ideally a Software House background? Then read on! We have a great job with an amazing client ( wish I could apply myself) and they can't wait to hear from you.

1st Line Support Analyst / Helpdesk Support, West Midlands, to £18K + benefits

Our award-winning, market-leading client has a superb new opportunity for a 1st Line Support Analyst.

The role involves working with customers to implement products, plus to provide support and help in the on-going use of products.

 

 

The applicant will be required to have an excellent standard of interpersonal, written, and verbal communication skills with the ability to understand and record customer requirements and explain technical or complex solutions to customers in writing or over the phone.


SKILLS

1. Applicants should have good IT skills including Microsoft Windows (XP, 2K3, Vista & Windows 7), Microsoft Office (Word, Excel, Access, PowerPoint and Visio) and good working knowledge of Microsoft SQL 2K/2K5/2K8 Server.
2. Previous experience in a similar helpdesk support role is highly desirable.

The Customer Services 1st Line Support Analyst provides technical support and user assistance to customers.


Duties include:
- Handling customer requests (via e-mail, telephone or web portal) and logging them in our service management tool.

- Providing customers with software usage advice.

- Identifying the appropriate priorities and required actions (e.g. escalation).

- Running SQL scripts on MS SQL Servers.

- Providing updates and detailed product release information.

- Collating product enhancement suggestions.

- To work to increase professionalism and standards in all areas of the co.

- To actively review and share product enhancement ideas as appropriate.

- To actively review and share ideas on improving the department and company.

- To show initiative and commitment to developing job and product knowledge

 

Required Experience

• Minimum of 1 years’ experience of:-

• Working in an IT Development / IT Support environment

 

Additional Desirable Experience

• Technical documentation skills

• Understanding of XML helpful

• Experience of using Microsoft SQL Server 2K, 2K5, 2K8

• Familiarity with managing data in Microsoft Access and Excel

• Understanding of database structures, theories, principles, and practices

• Server-client and web based computing and relational database environments

 

 

  

Email:  jayne@hts.co.uk

Mob: 07970 494916

Tel: 0121 687 1234

 

Connect with us at LinkedIn: www.linkedin.com/in/jaynehannon

 

Or visit our website www.hts.co.uk

HTS, Specialist Recruiters. Contract and Permanent Vacancies

Java Developers needed now:-

Well, thank goodness, at last things are looking up!


There is a definite improvement in the jobs market and just to start you off - well those of you who consider yourselves to be above average Java Developers- we have a number of vacancies with a fantastic client, an on-line retailer who will give your career the boost it's been waiting for. Apply now and don't miss out on these fantastic opportunites.


Java Developer (s), Herts, Web, £32K to £55K + Great  Benefits

Our massively successful client is an online retailer looking for Java Developers to be a core-part of the technical team and work closely with the business, UX team and the wider team to deliver a modern, scalable, high-traffic, robust web-application which  is set to become a household name. They embrace agile techniques and run projects using cross-functional Scrum teams.

Our client’s newly formed team is looking for skilled Java developers to develop a green-field, consumer facing, web-application within a fast-paced, start-up-style environment.
They have got a  rare-opportunity to start very nearly from scratch here, so you'll have the opportunity to work with a modern technology stack, including:


• Spring MVC
• Tomcat
• Selenium
• JQuery
• JPA
• JMS
• Java
• Oracle
• Mercurial, Maven, Jenkins etc
Key Skills:

ESSENTIAL

• 2:1 or First class degree in Computer Science or Joint Maths & Computing from good university
• Strong A-levels including A in Maths and either Physics, Further Maths or Computing
• Demonstrable Java programming ability.

Salary: Dependent on experience plus Pension, AXA health care, Critical Illness cover, Share Option, Share Save Scheme, 23 days holiday, 15% staff discount and more
Sound like a match?  Please send a CV ASAP to Jayne at HTS.
jayne@hts.co.uk
0121 766 6626
07970 494916


Connect with us at LinkedIn: www.linkedin.com/in/jaynehannon


HTS, Specialist Recruiters. Contract and Permanent Vacancies.

And, if you don't happen to be a Java Developer, no problem.

Visit our website: www.hts.co.uk where I'm sure you will find something to suit.